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Monday, January 25, 2010 5:16 PM/EST

Can Tablet PCs Move from the Consumer Market to the Boardroom? iPhones Did

Even sight unseen, tablet computers certainly seem to be the hot new form factor of 2010, as Apple prepares to release its market entry on Jan. 27, Acer tells a Bloomberg reporter that it is planning a tablet and several other companies have said they are also planning tablet computers.

Is it any wonder? The success of a mobile device like the iPhone and all its apps has just about everyone both in and outside of the smartphone space scrambling to come up with their own phones and their own apps and release them to an eager market.

And Amazon.com says its e-reader, Kindle, outranked every other product in sales during the holiday season, and electronic book sales outpaced the sales of other kinds of books at Christmastime.

Not to be outdone by moves of other vendors into the e-reader space it had staked out for itself (and to gain more competition in its effort to sell content -- the primary reason it created the Kindle) -- Amazon.com even announced plans to create its own developers' program and apps store. This is clearly where the business is going in 2010.

With the surge of these e-readers and tablets hitting the market this year, the question is whether there is an opportunity for IT solution providers. Neither phones nor the Kindle are sold through resellers, but plenty of VARs consider smartphones to be the source of huge services opportunities as companies look to integrate them with existing IT infrastructure. Especially these days, as companies such as Salesforce.com are offering applications for the iPhone.

Could Kindle e-readers and other tablet devices from PC vendors also provide an integration opportunity at customer shops for IT solution providers? Can these devices go beyond being entertainment machines and make their way into the office? What do you think?


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Comments (1)

John Miller :

Jessica missed the point. The consumerization of the enterprise is not a new trend; there are numerous technologies that have moved from the consumer electronics market into the boardroom.

The real issue here is more about mobility and portability. iPhones and Droids are nice, but the form-factor is too small for serious mobile users. At the same time, conventional notebooks and netbooks are too bulky and not voice friendly enough for those seeking an all-in-one device. Tablets have the potential of bridging the divide by giving people the power of mobility with multiple forms of data and communications.

Now, if you want to get into real issues with tablets, let's start talking about data integrity, security, power management, theft prevention, power management and SaaS enablement. Tablets will be introduced in all segments, so the real issue becomes what to do with tablets once they make their way into the install base and start replacing conventional machines.

* How will VARs sell them?
* What software and services will be produced for them?
* What are the maintenance and return cycles?
* And how will the manufacturers reconcile connectivity issues with 3G carriers?

There are numerous more issues, but that's enough to chew on for now.

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