Friday, September 26, 2008 11:51 AM/EST
In a market where customer service often means getting filtered through a phone tree and tech support means talking to a faceless scripted hourly worker, you may feel like you just don't matter to your vendors anymore. But Hewlett-Packard in September launched the first official event in its ExeConnect offering -- a program designed to bring HP's top executives to meet with HP solution provider channel partners and their customers at partner-requested events.
Tuesday, February 26, 2008 5:17 AM/EST
As the vendor's CEO looks to partners to help it grow, partners should take advantage of HP's change of tune, writes Sara Driscoll.
Wednesday, March 28, 2007 5:54 PM/EST
Thirty-second TV spots with Jay-Z boasting "The PC is personal again!" might say it louder, but for the past six months, John Snaider, vice president and general manager of Hewlett-Packard's Americas Business PCs, and the company's Personal Systems Group have been preaching to the manufacturer's 26,000 channel partners that "the PC is profitable again." Thin clients, workstations, PC blades, "green" projects and vertical solutions like Point of Sale have made the PC a comeback story for the PSG group, and HP wants VARs that gave up on PC sales or surrendered them to competitors and Dell to restart their PC practices.
