|
|||||||
|
|||||||
Managed ServicesOctober 15, 2009
Thursday, October 15, 2009 5:49 PM/EST
Take 2: N-Able's CEO Goes On the RecordGavin Garbutt talks with Channel Insider Editor Carolyn April at N-Able's partner conference this, waxing on topics from the managed services market to cloud computing to the company's latest investments in partner enablement.
Thursday, October 15, 2009 5:17 PM/EST
The 1 Secret to Succeeding as an MSPWhy can't some MSPs grow beyond a certain number of seats? What's the secret to success shared by the MSPs that keep growing? Kaseya Executive Vice President Jim Alves weighs in on the one thing that all those growing MSPs have in common. September 18, 2009
Friday, September 18, 2009 2:16 PM/EST
Xerox Fires Back on Managed Print ServicesHP may have gotten all the buzz earlier this week with its plethora of managed print service announcements, but Xerox points out that it is still a leader in the market and that it has 10 years of experience. Who are you going to trust? Xerox asks customers. September 15, 2009
Tuesday, September 15, 2009 3:07 PM/EST
AutoTask CEO: We've Never Talked Merger With ConnectWiseUpon hearing his company is considered a potential acquisition target in the mind of No. 1 competitor ConnectWise, AutoTask CEO Bob Godgart quickly fired his own salvo on Tuesday. September 4, 2009
Friday, September 04, 2009 4:08 PM/EST
Tech Support and Customer Service: High-Touch or Phone Tree?During this time of recession and economic uncertainty, as companies have slashed IT budgets and are looking for any reason to cut, how is your company handling customer service? Here's how Five Nines approaches it. August 31, 2009
Monday, August 31, 2009 7:59 AM/EST
Equipment Leasing and HaaS: What's the Difference?Leasing and hardware as a service (HaaS) have many similarities, but an equal amount of distinct differences. So what are the real differences? August 19, 2009
Wednesday, August 19, 2009 9:57 AM/EST
Dell's Services Ambitions Makes VARs NervousDell's ambition to expand its professional and managed services business is making some solution providers and managed service providers nervous. In the old days when Dell ignored the channel, they would close a lot of business supporting Dell products. Today, some wonder if working too closely with Dell will cost them lucrative services revenue. August 17, 2009
Monday, August 17, 2009 8:32 AM/EST
Steve Ferman: Busiest Man in Backup ServicesSteve Ferman changes the name of his company from CompuVault to eTegrity Systems International and earns the MSP Alliance Vendor Accreditation Program seal of approval. July 29, 2009
Wednesday, July 29, 2009 8:36 PM/EST
Spiceworks Is a Force to Be AcknowledgedAs expected, the managed services establishment dismissed Spiceworks' claims of having the world's largest MSP community. Spiceworks loyalists defended their platform, saying they're a growing force. Could they both be right? June 18, 2009
Thursday, June 18, 2009 6:08 AM/EST
Rationalizing and Getting Higher Break/Fix FeesChris Martin of HoundDog Technology writes in his blog that getting customers to pay for professional and break/fix services is really about supply and demand. If you have a limited supply of tech people and they have a high demand for service, they will most certainly pay to get their problems resolved. |
Breaking VAR and SMB News
|
||||||
|
|
|||||||
|
|||||||
