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Managed ServicesJune 18, 2009
Thursday, June 18, 2009 6:08 AM/EST
Rationalizing and Getting Higher Break/Fix FeesChris Martin of HoundDog Technology writes in his blog that getting customers to pay for professional and break/fix services is really about supply and demand. If you have a limited supply of tech people and they have a high demand for service, they will most certainly pay to get their problems resolved. June 17, 2009
Wednesday, June 17, 2009 8:08 AM/EST
Managed Services Commoditization: Myth or Reality?MSPAlliance's Charles Weaver writes in his blog that the commoditzation of managed services is a myth and that MSPs should resist lowering prices for expediency sake. He's right, but is the commoditization of managed services really a myth? April 24, 2008
Thursday, April 24, 2008 9:01 PM/EST
Dell Building 'Services Supply Chain'Dell has completed its acquisition of MessageOne, adding to the services its MSP partners can offer their end customers, and also adding to the services Dell will offer directly to end customers. February 15, 2008
Friday, February 15, 2008 1:56 PM/EST
Amazon Proves That the Grass Is Not Always GreenerFor those users rushing to hosted storage solutions, the news that Amazon's S3 utility has crashed should make many of them think twice before putting their eggs in the remote basket. S3 suffered a "massive" outage today, beginning at about... February 7, 2008
Thursday, February 07, 2008 1:08 PM/EST
Channel Summit Raises Million Dollar QuestionWith Dell's foray into managed services, attendees at the Ziff Davis Enterprise Channel Summit asked the vendor's channel chief some very poignant questions. August 20, 2007
Monday, August 20, 2007 8:54 PM/EST
Video production collaborationIf any of your clients are doing video production, you might want to have them take a look at a collaboration technology from a new company called Cozimo.com that is geared towards them.... July 31, 2007
Tuesday, July 31, 2007 10:39 AM/EST
The growing popularity for MSPsI am doing some research for a story for the New York Times on managed service providers and while I haven't finished am finding out some interesting trends that I thought I would share with you. The idea behind MSPs... April 4, 2007
Wednesday, April 04, 2007 5:46 PM/EST
MSP Vendors Turn the Contract ScrewsSeveral managed-services platform vendors are turning the screws on their Managed Service Providers with tough language and unfair consequences in their reseller contracts, says the industry group MSPAlliance. Contracts with several of vendors, including some of the most familiar names,... March 6, 2007
Tuesday, March 06, 2007 8:09 PM/EST
MSPs Think Microsoft's SCE Could Best All Managed Services PlatformsMicrosoft isn't talking yet about how it plans to market System Center Essentials 2007 to managed service providers and won't even acknowledge that it will, but some already working with Microsoft Operations Manager and SCE betas say it could best all other MSP platforms and own the vendor market. February 28, 2007
Wednesday, February 28, 2007 8:15 PM/EST
CA the Distributor?CA dipped its toe in the same pool Microsoft and Salesforce.com have been wading in—software distribution. The former Computer Associates, and former software maker-only, is letting several other software vendors swim to market in its stream, the OnSite PC... |
Breaking VAR and SMB News
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