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Voice Communications

March 1, 2010

Monday, March 01, 2010 9:33 PM/EST

Selling Small Business Customers on Unified Communications

By Jessica Davis

Small business customers aren't about to shell out bucket loads of cash for something that's not going to demonstrate good ROI. Money is just too tight. So what's the right approach when you are talking to small businesses about unified communications -- the big vision or what they need today?

December 8, 2009

Tuesday, December 08, 2009 9:08 AM/EST

Avotus Roots Out Errant Telephone Charges

By Larry Walsh

On average, telephony carriers' billing error rate is as high as 8 percent. Avotus' service finds those erroneous charges and unnecessary services to save customers millions of dollars. Could such services bring added value to voice solution providers' portfolios?

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